June 9, 2020
This is Chapter 12 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook. Receiving product that will be used in eCommerce Fulfillment is often no different than traditional pallet in and pallet out warehousing. However, depending on the operation, there can be a few differences in process flow and opportunities for Value-Added Services to expedite fulfillment. Receiving stock typically follows a normal receiving, sorting and putaway process. Various suppliers may establish EDI integrations for Advanced Receipt notices of inbound […]
June 3, 2020
This is Chapter 11 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook. Returns Management, also known as Reverse Logistics, is another value-added service that the warehouse may handle for an eCommerce client. There are various Returns Management programs that a warehouse can establish. Some warehouses process all returns for all sales channels for a retailer or manufacturer. Others may only manage returns for the orders that they originally shipped. The retailer or manufacturer may issue an RMA (Return […]
May 29, 2020
This is Chapter 10 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook One of the most common exceptions that occurs most frequently is a Stock-Out. When an order cannot be fulfilled in its entirety, a decision needs to be made on how to handle the order, and there are many outcomes. Some of these outcomes include: Short Ship The warehouse is expected to ship what they have, never ship the remainder, close the order. Short Cancel The warehouse […]
May 22, 2020
This is Chapter 9 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook The one principle that is commonly overlooked is: Isolate Exceptions. When handling such a high volume of orders, any kink in the chain could have a ripple effect on other orders or processes. Having a good exception handling process is key to keep the mainstream of orders flowing smoothly to maintain a higher percentage of successful orders. An exception can occur at any stage of the […]
May 19, 2020
This is Chapter 8 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook Unless you’re doing ship-to-store type fulfillment, the warehouse will almost always be required to handle printing the small parcel carrier shipping label. In some simple scenarios with low variability, a warehouse can batch print a group of shipment labels for a batch before the picking and packing have commenced. The shipping labels would then be organized and sorted with the picking ticket or packing lists to […]
May 12, 2020
This is Chapter 7 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook Packaging and Shipping is often the most critical step of an eCommerce Fulfillment operation. Any inefficiencies in ordering, batching, picking, pick aisle design, or replenishments will have a ripple effect that slows packaging. The packers are the last line of defense when ensuring the correct products make it to the client on-time and accurately, so it is recommended to design a packing station that allows for […]