April 1, 2021
Customer Referrals As a marketer at Camelot 3PL Software, I think a lot about what we need to be doing to grow the business. Are we focusing on the customer? Are we talking to the right companies? Are our prospects aware of us? Do we have the right message? Is our product/service meeting our customers’ needs? Is our brand positioned correctly? Are we spending marketing dollars in the right areas? When thinking about revenue growth there are hundreds of ways to move the needle – but when you boil it […]
November 13, 2020
InterChange Group in Harrisonburg, VA performs cold-storage warehousing and distribution for major U.S. food producers and other suppliers around the world. To service a local customer at a more strategic-level, InterChange Group needed to increase the efficiency of its cold storage facility and prove to their customer they were able to handle the growing volume well into the future.
April 17, 2020
What effect has COVID-19 had on 3PL warehouse operations? With some businesses, like grocery and personal protection equipment, seeing massive spikes in demand and other industries like brick-and-mortar retail completely frozen, we wanted to find out what affects COVID-19 was having on our customers. So we asked. In early April 2020, using a short online survey, we asked our customers a few questions to see how they are being impacted. 16 percent of responders said COVID-19 has not affected their business. Of the 84 percent that are experiencing an impact, […]
September 6, 2019
The term Digital Transformation has been around for several years. But only in the last couple of years has digital transformation become less of a buzz word and more of a game-changer. What is digital transformation? And how does digital transformation for 3PL warehouses apply? How did the idea of Digital Transformation get started? The concept started over 30 years ago with organizations “computerizing” processes. Then as computing power increased and costs dropped, companies began connecting their internal systems and trading partners to leverage data on their own activities. Once […]
October 2, 2018
Do you remember the good ‘ol days of LBA? Yeah, you know, Life Before Amazon? Times were so much simpler back then. Before Amazon was disrupting markets, when a shipping order was received from a client, the 3PL had a few days to process it in the warehouse. Then carrier transit time took another 4 – 5 days… maybe a week. The customer was happy if the order arrived within 10 days. But now with Amazon and their ubiquitous Prime service, customers (B2B and B2C) expect 2-day turnaround or less… […]
February 7, 2018
Are you in the process of evaluating a new warehouse management system? At a high-level, warehousing is the business of moving inventory AND data. To be successful, you have to be good at receiving, storing and shipping physical products as well as managing the information related to that inventory. Evaluating and selecting a new warehouse management system (WMS) can be an overwhelming process. Where do you find solution providers? What information do you need? How do you compare systems? What features are important? What other non-product factors are important when […]